Having built a CRM from the ground up, Robert Drumm is well-versed in how retention channels interact and the importance of getting segmentation, timing, creative, and compliance right. Let’s grow lifetime value by increasing repeat sales up to 20%.
01 Email Marketing
Segmentation, timing, creative, and deliverability are critical to a strong email program. We’ll build a solution that covers everything from prospecting to retention to evangelist while staying CAN-SPAM compliant.
02SMS and Text Marketing
Text marketing is one of the most successful ways to retain customers when done right. We’ll get the timing right while helping you stay TCPA compliant.
03Direct Mail
Direct mail is making a comeback with effectiveness increasing due to technical advances in prospecting and retention targeting methods. Let us build out a full-funnel direct mail campaign that enhances your email, SMS, and mobile app push programs.
04Mobile App Push Notifications
Built into your lifecycle program is mobile app push notifications which outperform SMS when done well. Timing and creative are critical to a great App Push marketing program.
05Referral and Loyalty Marketing
Referral marketing and loyalty programs are a great way to build lifetime value when done right. Don’t eat into your margins – allow us to incorporate referral and loyalty into a lifecycle program that increases sales and profitability.